FREQUENTLY ASKED QUESTIONS
Is my item handmade?
Yes, all items are 100% handmade, painted and signed by Vasiliki. Note that there may be small differences in sizes, shapes, and colors as everything is unique.
How do I take care of my ceramics?
Everything is made of quality Italian stoneware clay, and it's fired at a high temperature and glazed to withstand everyday use. Additionally, everything is dishwasher friendly, but hand washing is recommended for keeping the quality of each product.
What if my ceramic arrives damaged?
We professionally package every item with bubble-wraps to avoid sending you a damaged item. In the unlikely event of receiving a broken item, please contact us and send us a photo of the item to replace it as soon as possible.
Are the ceramics made of quality materials?
Yes, every item is made of quality, non-toxic materials, and it's food safe.
If you need any further information, please contact us via email at firstname.lastname@example.org.